12
managed devices
Kiosks and displays coordinated by the platform.
Real case study
One digital ecosystem for queues, displays, and content in a Pewex store
Quiwe coordinates different devices and capabilities from the same dashboard while integrating with the proprietary software already used in the store.
Evaluate a similar project≈300
daily interactions
Indicative figure observed in this single deployment.
6+ months
of operation
Observed period at the time the data was collected.
Pewex · Grocery retail
From separate device management to centralized control
The project combines queue management, promotional communication, and information services in one remotely managed infrastructure.
01
The context
The store needed to coordinate multiple departments, screens, and operational capabilities while retaining its proprietary tools and software.
02
The solution
Quiwe was configured to issue printed and digital tickets, display queue status, and publish different content to each device.
03
The integrations
The platform communicates with existing systems and lets operators advance queues through equipment already in use, including scales and physical controls.
What is managed
Kiosks for ticket issuing and service access
Displays combining queue calls and promotional content
Monitors showing checkout availability
A dedicated bottled-water price list display
More than queue management
The same deployment uses Quiwe as a digital signage and store operations platform.
Centralized schedules
Images, videos, and communications can be scheduled independently for each display.
Price checker
Customers access prices and product information through data integrated with store systems.
Ingredient book
Ingredients and product information are updated from the dashboard and distributed to devices.
Remote diagnostics
Devices, printers, and services are monitored centrally to identify operational issues.
What we can state today
The project demonstrates Quiwe's ability to operate in a real, integrated environment with different device types.
One environment for queues, content, and device administration
Local operation even when the external Internet connection is unavailable
Reuse and integration of existing hardware and software
Approximately 300 daily interactions during the observed period
Figures are indicative and refer to one location. We do not claim percentage reductions in waiting times because no validated comparative measurement is currently available.
How we approach a similar project
The configuration is based on real workflows, available hardware, and required integrations.
01
Assessment
We map departments, queues, displays, networking, and existing systems.
02
Integration
We configure devices, dashboard, APIs, and operational logic.
03
Activation
We validate the flow, train operators, and monitor the system.
Do you have a location with devices and systems to coordinate?
We start from your current setup to identify what can be reused, what must be integrated, and the right Quiwe configuration.
Request an assessment